Wireless Support/Device Support/
Calling & contacts/
Call forwarding
Which device do you want help with?

Call forwarding

Learn how to manage call forwarding from your device.


INSTRUCTIONS & INFO
  1. From the home screen, drag down from the top of the screen with two fingers to reveal the quick settings menu.
    device 2984/1544310.jpg
  2. Tap the Settings icon.
    device 2984/1544311.jpg
  3. Scroll to 'PHONE', then tap Call.
    device 2984/1544312.jpg
  4. Scroll to 'OTHER CALL SETTINGS', then tap Call forwarding.
    device 2984/1544313.jpg
  5. Tap the desired option.
    Note: For this demonstration, tap 'Always forward'.
    device 2984/1544314.jpg
  6. Verify the forwarding number, then tap Enable.
    device 2984/1544315.jpg
  7. To disable, tap Always forward.
    device 2984/1544316.jpg
  8. Tap Disable.
    Note: Tap 'Update' to save a changed forwarding number.
    device 2984/1544317.jpg
  9. When call forwarding is enabled, the Call Forwarding icon will be displayed in the notifications bar.
    device 2984/1544318.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!