Wireless Support/Device Support/
Photos, videos, and media/
Transfer media to & from computer
default device img
default device img
Which device do you want help with?
Change device

Transfer media to & from computer

Transfer files to or from your device and a computer.

INSTRUCTIONS & INFO
  1. Insert the microUSB end of the transfer cable into the microUSB port on the bottom of the device.
    device 3202/1657448.jpg
  2. Insert the USB end of the transfer cable into an open USB slot on your computer.
    device 3202/1657449.jpg
  3. Click the Start Menu.
    device 3202/1657450.jpg
  4. Click on Computer.
    device 3202/1657451.jpg
  5. Click on the device.
    device 3202/1657452.jpg
  6. Click on the desired storage location.
    device 3202/1657453.jpg
  7. Click on the desired folder.
    device 3202/1657454.jpg
  8. Click and drag the desired files to and from the device folder.
    device 3202/1657455.jpg
  9. If operating on Mac, download Android File Transfer. Once installed, Android File Transfer will automatically open upon connection of the device, allowing you to transfer files to and from your device.
    device 3202/1657456.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!