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<h5><strong><a class="type-sm color-white" href="http://www.att.com/why-att/">Learn More<span><svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg>&nbsp;</span></a></strong></h5>


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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

Want to know how close your tech is on appointment day? No problem. Come back here to check and we’ll let you know where they are.

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Speed test history

Tablet

Wearable

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https://services.att.com/kmservices/v2/contents/KM1295578?app-id=idpui

<ol><li>To insert the <strong>SIM card</strong>, with the device power off, remove the attached cover from the SIM &amp; memory card slots.<br><img alt="device 5012/9006420_01.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006420_01.jpg"></img></li><li>Remove the <strong>SIM Card Tray </strong>from the top slot.<br><img alt="device 5012/9006420_02.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006420_02.jpg"></img></li><li>Place the <strong>nano-SIM card</strong> in the <strong>SIM Card tray</strong>. The card should sit flush with the tray, gold contacts up.<br><img alt="device 5012/9006420_03.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006420_03.jpg"></img></li><li>Reinsert the <strong>SIM Card tray</strong>. Slide the tray all the way into the slot.<br><img alt="device 5012/9006420_04.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006420_04.jpg"></img></li><li>To insert the <strong>microSD card</strong>, insert it into the M<strong>icroSD card slot </strong>right below the <strong>SIM card slot</strong>, with the cut edge of the <strong>MicroSD </strong>card towards the bottom of the device. Push it until it clicks into place.<br><img alt="device 5012/9006420_05.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006420_05.jpg"></img></li><li>When this SIM card is installed incorrectly or missing, the <strong>No SIM icon</strong> will be displayed in the <strong>Notification bar</strong>.<br><img alt="device 5012/9006420_06.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006420_06.jpg"></img></li></ol>

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