App troubleshooting

App troubleshooting

Use application manager and usage manager to improve your app and device performance.


INSTRUCTIONS & INFO
  1. To clear your app cache, swipe down from the top of the screen, then tap the Settings icon.
    device 5023/9007014_01.jpg
  2. Scroll to and tap Apps.
    device 5023/9007014_02.jpg
  3. Tap Desired app, then tap CLEAR CACHE.
    device 5023/9007014_03.jpg
  4. To stop an app via the Usage Manager tap AT&T folder > Usage Manager CLOSE ALL APPS.
    device 5023/9007014_04.jpg
  5. To see if an app update is available, tap the Play Store icon.
    device 5023/9007014_05.jpg
  6. Tap the Menu icon.
    device 5023/9007014_06.jpg
  7. Tap My apps.
    device 5023/9007014_07.jpg
  8. Tap the Desired app you would like to update.
    device 5023/9007014_08.jpg
  9. Tap UPDATE.
    device 5023/9007014_09.jpg
  10. To remove an app, tap UNINSTALL.
    device 5023/9007014_10.jpg
  11. Tap OK.
    device 5023/9007014_11.jpg
  12. To reinstall tap INSTALL.
    device 5023/9007014_12.jpg
  13. Tap ACCEPT.
    device 5023/9007014_13.jpg

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