Secure my device
Which device do you want help with?

Secure my device

Lock the device screen, set and change security lock, and locate device.


INSTRUCTIONS & INFO
  1. To lock your device screen, press the Power/Lock key.
    device 5048/9007010_01.jpg
  2. To unlock your device screen, press the Power/Lock key.
    device 5048/9007010_02.jpg
  3. Swipe down from the top of the screen, then tap the Settings icon.
    device 5048/9007010_03.jpg
  4. Under the Device tab, tap Lock screen.
    device 5048/9007010_04.jpg
  5. Tap Screen lock.
    device 5048/9007010_05.jpg
  6. Tap Desired screen lock type.
    Note: For this demonstration "Pattern" was selected.
    device 5048/9007010_06.jpg
  7. Draw desired pattern and tap CONTINUE.
    device 5048/9007010_07.jpg
  8. Redraw the pattern again and tap CONFIRM.
    device 5048/9007010_08.jpg
  9. Enter a backup PIN and tap CONTINUE.
    device 5048/9007010_09.jpg
  10. Reenter the backup PIN and tap OK.
    device 5048/9007010_10.jpg
  11. Decide which notifications you want displayed on the lockscreen, and tap DONE.
    device 5048/9007010_11.jpg
  12. To learn more about requestion a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock.
    Note: If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
    device 5048/9007010_12.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!