Which device do you want help with?

Available Memory

Check the available device storage.

  1. VIEW AVAILABLE MEMORY: Swipe down from the Notification bar, then select the Settings icon.
    Note: This device is available with approximately 16GB of internal, usable memory and the option to add a MicroSD card up to 128GB. MicroSD cards are sold separately.
    device 5225/9006180_01.jpg
  2. Scroll to and select Storage.
    device 5225/9006180_02.jpg
  3. Available internal memory and portable storage memory space will be listed. 
    device 5225/9006180_03.jpg
  4. From the Storage menu, select the desired storage location. Navigate to, then select and hold the desired content. Select the Delete icon, then select OK to confirm.
    device 5225/9006180_04.jpg
  5. REMOVE UNUSED APPS: From the Settings screen, select Apps & notifications in Settings > desired app > UNINSTALL.

    device 5225/9006180_05.jpg
  6. CLEAR APP DATA: From the App info screen, select Storage then select CLEAR DATA.
    device 5225/9006180_06.jpg
  7. ADDITIONAL STORAGE: Purchase an SD card or download a cloud storage app from the Play Store.
    device 5225/9006180_07.jpg

Did you get the help you needed?