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Make & Receive an AT&T Video Call

Make & Receive an AT&T Video Call

AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.


INSTRUCTIONS & INFO

Prenote info

All AT&T Video Call participants need a video call capable device and a postpaid wireless account that is set up for AT&T HD Voice. At this time, Video Call is available between AT&T customers within AT&T HD Voice coverage areas and with users on carriers that interoperate with AT&T. Each call uses both voice & data (HD Voice part of the call is billed as a regular voice call, while the video portion of the call incurs data usage charges). No voice or data charges apply once a Video Call hands over to Wi-Fi. Certain features (Smart Limits, Ringback Tones, OfficeDirect and OfficeReach) are incompatible with Video Call. Certain restrictions, requirements or limitations may apply. Visit AT&T Video Call for more details.

Make & Receive a Video Call

MAKE A VIDEO CALL: A video call can be made through the Dial pad in the Phone app or through the Contacts list in the Contacts app. To make a video call through the Dial pad, enter the desired number then select the Video Call icon.
 
Note: The Video Call icon displays in blue if the person has the capability to receive a Video Call and grey if the person does not have the capability to receive a Video Call. If you make a call to someone on a different mobile operator that interoperates with AT&T, the button may not turn blue until they set up HD Voice.
 
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RESPOND TO AN INCOMING CALL: Select and drag the desired icon.

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ACCEPT VIDEO CALL: Select and drag the Video call icon in any direction to accept a video call.
ACCEPT VOICE CALL: Select and drag the Voice only icon in any direction to accept a voice call.
DECLINE CALL: Select and drag the Decline icon in any direction to decline a call.

Video Call Options

CHANGE CALL TYPE: Switch between a HD Voice and Video call.

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SWITCH TO A VOICE CALL: While on a video call, select Voice call to switch to a voice call.
SWITCH TO A VIDEO CALL: From a voice call, select Video Call.

Note: When switching from a Voice to Video call, the person you are on the phone with will have the option to accept or reject the change from an HD Voice Call to a Video Call.
 
VIDEO CALL OPTIONS: Select the desired option.

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ADD A VIDEO CALL: Select Add call.
SWITCH BETWEEN FRONT & REAR CAMERAS: Select Switch camera.
 
Note: You can add up to 5 people to the video call. The person talking is shown on screen at the time. Group video calling may not work for those using a different mobile operator.

Enable or Disable Video Call

TURN ON/OFF VIDEO CALLING: From the Phone app, select the menu Menu icon > Call settings > Video CallVideo Call switch.
 
Note: Video Call is turned on by default. When Video Call is off, incoming Video Calls will appear as voice calls.

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