Reset pattern lock
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Reset pattern lock

Reset a forgotten pattern lock.

  1. After drawing the incorrect unlock pattern five times, Pattern Lock reset options will appear. You may access the device using one of these options once the Timer reaches 0.
    device 5104/9006170_01.jpg
  2. To access the device using your backup PIN, tap BACKUP PIN.
    device 5104/9006170_02.jpg
  3. Enter the established backup PIN, then tap OK.
    device 5104/9006170_03.jpg
  4. To access the device using your Google account, tap UNLOCK VIA GOOGLE.
    Note: The device must have already been associated with a Google account for the Forgot Pattern option to display. If your Google account was not added, you must do an alternate factory reset of the device. Search tutorials for ‘reset’ for Reset Device instructions.
    device 5104/9006170_04.jpg
  5. Enter your username and password, then tap SIGN IN.
    device 5104/9006170_05.jpg

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