Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password or pattern), get your PUK code, or request your device be unlocked from the AT&T network.

  1. SET UP A SECURE SCREEN LOCK: Press the Rotating Side button from the clock-screen.
    device 5136/9007010_01.jpg
  2. Select Settings
    device 5136/9007010_02.jpg
  3. Select Personalization.
    device 5136/9007010_03.jpg
  4. Select Screen lock.
    device 5136/9007010_04.jpg
  5. Select the desired screen lock type and follow the prompts.
    Note: For this tutorial, PIN was selected.
    device 5136/9007010_05.jpg
  6. CHANGE SECURITY TYPE: From the Personalization screen, select Screen lock > Check icon > Enter your existing lock code >  select desired security lock type > follow the prompts.
    device 5136/9007010_06.jpg
  7. DISABLE SECURITY LOCK: Select Lock screen now in the Personalization screen.
    device 5136/9007010_07.jpg
  8. Select the Next icon to verify your screen lock. Enter your current lock code, select the Checkmark icon and then select the Checkmark icon to confirm.
    device 5136/9007010_08.jpg
  9. LOGIN USING SECURITY LOCK: Select the screen to bring up the Lock code screen. Enter the existing lock code and then select then Checkmark icon to confirm.
    device 5136/9007010_09.jpg
  10. To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit
    Note: If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
    device 5136/9007010_10.jpg

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