App Troubleshooting

App Troubleshooting

Use application manager to improve your app and device performance.


INSTRUCTIONS & INFO
  1. CLEAR APP CACHE: Swipe down with two fingers from the Notification bar then select the Settings icon >  General tab > Apps > select the desired app > Storage > Clear cache.
    device 5160/9007014_01.jpg
  2. STOP AN APP: From the Apps menu, select the desired app then select Force stop.
    device 5160/9007014_02.jpg
  3. CHECK FOR APP UPDATE: From the Play Store, select the Menu icon > My apps and games > select the desired app > UPDATE
    device 5160/9007014_03.jpg
  4. REMOVE AN APP: Select UNINSTALL then select OK.
    device 5160/9007014_04.jpg
  5. REINSTALL A PREVIOUSLY UNINSTALLED APP: From the desired app in the Play Store, select INSTALL then follow the on-screen prompts.
    device 5160/9007014_05.jpg

Did you get the help you needed?

Great! We're so glad we could help.

0/500

We're sorry that didn't solve your issue.

0/500

Thanks for your feedback!