Secure My Device
Device Image

Microsoft Surface Duo (1930)

Secure My Device

Learn how to lock or unlock your display, set a screen security lock type (pin, password, pattern, or swipe), get your PUK code, or request your device be unlocked from the AT&T network.


Video

WATCH AND LEARN


INSTRUCTIONS & INFO
Prenote info
To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code.

In this tutorial, you will learn how to:

• Set up fingerprint security lock
• Change screen lock type
• Change lock screen timeout
• Lock and unlock device

Set up fingerprint security lock

1. Swipe down from the Notification bar twice, then select the Settings icon. Scroll to and select Security.

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2. Select Fingerprint. You will be prompted to select a back up unlock method, select the desired option.

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3. Enter the desired unlock code, then select Next. Re-enter the desired unlock code, then select Confirm.

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4. Select the desired Lock screen notification option, then select Done.

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5. Select Add fingerprint. Repeatedly place your finger on the Fingerprint sensor located below the Power/Lock button to register your fingerprint.

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6. Select Done.

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Change screen lock type

From the Security & location screen, select Screen lock > enter your current unlock code > select the desired screen lock type and follow prompts to complete set up.




Change lock screen timeout

1. From the Security & location screen, select the  Settings icon next to Screen lock.

2. Select Lock after screen timeout, then select the desired option.

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Lock and unlock device

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LOG IN USING THE SECURITY LOCK: From the lock screen, swipe up from the bottom of the screen then enter your pattern lock.
LOCK DEVICE: Press the Power/Lock button located on the right side of the device.


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