App Troubleshooting

App Troubleshooting

Clear an application's cache, stop an application, check for an application update, and remove and reinstall an application.

In this tutorial, you will learn how to:

• Clear the app cache
• Force an app to stop
• Check for app updates
• Remove an app
• Reinstall an app

Clear app cache

1. Swipe down from the Notification bar, then select the  Settings icon.

2. Scroll to and select Apps > App info > desired app > Storage > Clear cache.
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Force stop an app

From the App info screen, select the desired app then select Force stop.

Note: You will be prompted to select OK to confirm. 

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Check for app updates

From the home screen, select the play store app Play Store app >  Menu icon > My apps & games > select Update next to the desired app or select Update all to download all available app updates. 

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Remove an app

From the desired app page in the Play Store, select Uninstall.

Note: You will be prompted to select OK to confirm. 

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Reinstall an app

From the desired app page in the Play Store, select Install.

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