In this tutorial, you will learn how to:
• Make a video call
• Respond to an incoming video call
• Change call type
• Video call options
• Enable or disable video call
Make a video call
A video call can be made through the Keypad
Phone app or through the Contacts list
Contacts app. To make a video call through the Keypad, enter the desired number
then select the desired Video Call icon
. To make a video call through the contacts list, select the desired contact
in the Contacts app, then select the Video Call icon
and the desired Video call method
Note: The Video Call icon appears if the person has the capability to receive a Video Call and is crossed out if the person does not have the capability to receive a Video Call. You have the option to use either Duo or Video call, for this demonstration, Video call will be selected. If you make a call to someone on a different mobile operator that interoperates with AT&T, the button may not turn green/blue until they set up HD Voice.
Respond to an incoming video call
Select and drag the desired icon.
• ACCEPT VIDEO CALL: Select and drag the Video call icon in any direction to accept a video call.
• ACCEPT VOICE CALL: Select and drag the Voice only icon in any direction to accept a voice call.
• DECLINE CALL: Select and drag the Decline icon in any direction to decline a call.
• DECLINE WITH MESSAGE: Select and drag Send message up to decline the call with a message.
Change call type
Switch between a HD Voice and Video call.
• SWITCH TO A VOICE CALL: While on a video call, select Voice call.
• SWITCH TO A VIDEO CALL: From a voice call, select the Video call icon.
Note: When switching from a Voice to Video call, the person you are on the phone with will have the option to accept or reject the change from an HD Voice Call to a Video Call.
Video call options
Select the screen, then select the desired option.
• ENABLE/DISABLE YOUR CAMERA: Select My video icon to enable or disable your camera.
• SWITCH BETWEEN FRONT & REAR CAMERAS: Select the Switch icon.
• ADD A VIDEO CALL
: Select the Menu icon
, then select Add call
Note: You can add up to 5 people to the video call. The person talking is shown on screen at the time. Group video calling may not work for those using a different mobile operator.
Enable or disable a video call
From the Phone app, select the Menu icon
> Video call switch
Note: Video Call is turned on by default. When Video Call is off, incoming Video Calls will appear as voice calls.
Certain restrictions, requirements or limitations may apply for this feature/service. For more details, visit https://www.att.com/shop/wireless/features/video-calling.html.