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Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

INSTRUCTIONS & INFO

Prenote info

This device is available with 128GB of internal memory and the option to add a MicroSD card (sold separately) up to 1TB.
In this tutorial, you will learn how to:
 

• View available storage 
• Free up storage 
• Remove unused apps
• Clear app data
• Add storage

 

View available storage

1. Swipe down from the Notification bar, then select the  Settings icon.
 
2. Scroll to and select Battery and device care, then select Storage.

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3. Available internal storage will be shown.

Note: External memory will only be displayed when there is a memory card in your device. To view external memory, from the Storage screen, swipe left from internal storage to view SD card storage.
 
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Free up storage

1. To delete unwanted Images, Videos, Audio, Documents and Apps, from the Storage screen, select the desired field.

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2. Navigate to and select and hold the desired media, then select the delete icon Delete icon. Select Delete to confirm.

Note: From the Battery and device care screen, select Memory > Clean now to free up space and optimize available memory.
 
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Remove unused apps

1. From the Settings screen, scroll to and select Apps then select the desired app.

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2. From here, you may Disable or Force stop the app.
 
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Clear app data

1. From the desired app's App info screen, select Storage. 

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2. Select Clear data or Clear cache.
 
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Add storage

Purchase an SD card or download a cloud storage app from the play Play Store. 
 
Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial.

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