Device help
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Access files downloaded from a web browser, email, and messages.
Access the web, access or edit bookmarks, and access browser tabs.
Power cycle and restart your device, as well as perform a factory, or alternate master, reset of your device.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Backup & Restore with a Computer
Backup and restore your device with a computer.
Backup & Restore with Memory Card
Find out how to back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.
Learn how to turn Airplane Mode on and off using the Quick Settings or through Settings.
Change the display brightness, time out and orientation.
Tips and tricks to extend your battery performance.
Learn how to block or unblock calls from your device.
Get familiar with in-call options, including muting and speakerphone, as well as advanced call features, such as creating a conference call.
Manage call forwarding from your device.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Use Enhanced Push-to-Talk (EPTT) to make and receive calls.
Learn how to turn Airplane Mode on and off using the Quick Settings or through Settings.
Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Learn how to set up your device as a personal hotspot, and share your data connection with Wi-Fi-capable devices.
Short Description View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
How to access and use the SOS button on your device.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn how to set up your device for the first time or after a factory reset.
Find IMEI, Phone & Serial Number
Locate your device's IMEI, serial number, and phone number.
Assign and use programmable shortcuts to quickly access features.
Access keyboard settings like text entry mode, auto-complete suggestions, and emojis.
Learn & Customize the Home Screen
Change the wallpaper and edit home screen shortcuts.
Install and remove the SIM, memory card, and battery.
Block and unblock messages from your device.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Manage messaging settings such as notification alerts, message limits, and emergency/AMBER alert settings.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Use Enhanced Push-to-Talk (EPTT) to make and receive calls.
Assign and use programmable shortcuts to quickly access features.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Find IMEI, Phone & Serial Number
Locate your device's IMEI, serial number, and phone number.
Install and remove the SIM, memory card, and battery.
How to access and use the SOS button on your device.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn how to set up your device as a personal hotspot, and share your data connection with Wi-Fi-capable devices.
Set up voicemail.
Change the display brightness, time out and orientation.
Learn & Customize the Home Screen
Change the wallpaper and edit home screen shortcuts.
Access and adjust notification settings and turn notifications on or off.
Lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked from the AT&T network.
Change volume settings, ringtones, and notification alerts.
Learn how to use Sonim Scout to manage your devices.
Learn how to record your voice and access saved recordings.
Access the web, access or edit bookmarks, and access browser tabs.
Access the calendar and learn how to create, view, edit, and delete events.
Access photos and videos and set your storage location.
Manage camera and video settings including flash, timer, and picture size.
Take a picture or video, switch between camera and video modes, and more.
Take a screenshot and share or edit it.
Transfer content to or from your device and a computer.
Lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked from the AT&T network.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Set the date and time on your device as well as use the alarm clock.
Change the display brightness, time out and orientation.
Access and adjust notification settings and turn notifications on or off.
Change volume settings, ringtones, and notification alerts.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Find IMEI, Phone & Serial Number
Locate your device's IMEI, serial number, and phone number.
Power cycle and restart your device, as well as perform a factory, or alternate master, reset of your device.
Determine your current device software version and check for updates.
View data usage, set data limits, and view or change billing cycle.
Power cycle and restart your device, as well as perform a factory, or alternate master, reset of your device.
Check your voicemail messages.
Change or Reset Voicemail Password
Change an existing voicemail password or reset a forgotten password.
Set up voicemail.
