AT&T Store Ames Ames

Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
725 24th St
Suite 106
Ames, IA 50010
(515) 532-5184(515) 532-5184

To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

• We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

• We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

• Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

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Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
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  • iPhone 11

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  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Ames Store

Authorized Retailer
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Ames, IA, inside Oakmont Plaza. We're located at the corner of 24th Street and Grand Ave, next to Great Clips, conveniently off I-35 and US-30. We serve the Columbiana area, and surrounding neighborhoods, including students at Iowa State University. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on AT&T TV, DIRECTV and U-Verse Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.

Cellphones, plans & accessories


    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Worst customer service ever! I wouldn't even rate it as a 1. Actually called the customer stupid - I gave my iphone 7 to my brother to upgrade him from the iphone 5 - your customer service person copied from a back up of mine and then handed it to my brother instead of putting his SIM card in the iphone7 and having all my brothers info update in the iphone 7, he must have restored from a back up of mine and now all my information/icons/contacts/banking is on his about a breech of privacy and identity issues! You need your customer service people to understand there are people out there with learning disabilities that they may need to spend some quality time with when working with them.
  • 5 out of 5full starfull starfull starfull starfull star
    I visited the store on 3/11 and received great assistance from Robert.
  • 5 out of 5full starfull starfull starfull starfull star
    Hannah at the Ames store is shining star in my opinion! I merely had a worn out receiver box replaced and someone input a code into the AT & T/Direct TV computer system that I changed my package . . . which required an automatic new 24 month contract! After spending hours on the phone to AT & T/Direct TV customer service and being told I had to drive to the nearest AT & T store (which was only 2 hours and 15 minutes away) to get this resolved, I was nearly at tears!

    When I first told Hannah the situation, she said, “I’m not sure why they told you to come here . . . I don’t have that authority.” I could only feel the anxiety level once again rising. But then she said, “Let me call my manager” and when he didn’t have the proper authority, she continued to call other supervisors, and then press customer service again, and after being on the phone with customer service for at least another hour to no avail, I had to leave. But Hannah pursued the situation for me and finally got it resolved after working on it for a week . . . God bless her! Thank you Hannah, for taking the time to see what an computer input error did for one of your customers. You are a shining star in the corporate world of AT & T/Direct! Perhaps they should hire you to conduct their customer service training!!
  • 5 out of 5full starfull starfull starfull starfull star
    Came in with an issue on my cell phone/internet accounts...moved to IA from TX recently and wires got crossed in my billing/service. Two young men assisted me (the prompts here tell me to refrain from using names, but y'all know who you are/ management can reach out to me) and they were SO sweet and patient with my confusing issue. It was late, close to closing, and I'm sure they were tired but they were very patient and kind nonetheless. Thanks for helping me out guys! <3
  • 5 out of 5full starfull starfull starfull starfull star
    The young man who served us in your store was superb. Respectful, helpful, and altogether charming. Wish I knew his name. He deserves the best.

More locations in the Ames area

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