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Report an unauthorized AT&T account or an account change

For wireless accounts, call Global Fraud Management at 877.844.5584. For digital phone, internet, and U-verse TV accounts, call 888.471.4576.


DETAILED INFO

How to report an unauthorized AT&T account or service

Was your identity used to establish AT&T service or make account changes without your knowledge? Contact our Global Fraud Management team:
  • For wireless accounts, call 877.844.5584
  • For digital phone, internet, or U-verse® TV accounts, call 888.471.4576

How to find an unknown AT&T account or unauthorized change

If you're a victim of identity theft, you may find out about an unknown AT&T account or unauthorized change to an existing account when
  • Your AT&T bill shows an unknown or unauthorized account or account changes
  • A collection agency contacts you about an unknown or unauthorized AT&T account
  • Your credit report shows an unknown or unauthorized AT&T account

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Community forums

Have questions about your DSL Internet service? Explore our community forums for answers.

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