You can take back control of your account. AT&T Internet Security Services suggests several steps you can take to protect yourself and your account information.
Change email password
Changing your password right away reduces the security risk to your AT&T email account. Once you’ve made sure that all devices on your network are free from malware and your email security settings are valid, be sure to change your password again.
For help picking a strong password and protecting it from future security problems, review these password tips
Create or update account security questions and answers
The security questions and answers you set up at myAT&T will prevent intruders from accessing your account or making changes to your info.
Secure your computers
Protect your computers from malware that steals your passwords and other personal data.
- Scan all computers with an up-to-date antivirus program. AT&T AntiVirus Plus powered by McAfee is free to those who qualify. It includes antivirus, antispyware, and firewall protection
- Use an up-to-date anti-malware application, as some malware isn't detected by antivirus scans
- Make sure you keep your operating system up-to-date with the recommended security updates
Review and update your email settings
Access your AT&T email settings by hovering over the gear
icon, then choosing Settings
. Review these areas for suspicious activity:
- Email signature: Look for any changes to your signature or content that you don’t recognize.
- Accounts: Check each of your email accounts. Select Edit to view the details of your account, and look for any unknown or incorrect accounts listed under POP or Forward. Check the sending name, reply-to address, spam settings, and any other details. Delete any unknown or incorrect accounts.
- Vacation response: Disable the Vacation Response unless you need it.
- Blocked addresses: Make sure your email address isn't listed in the Blocked Email Addresses list. If it is, remove it and select Save.
- Contacts: Make sure the details for your contacts are correct. Delete any unknown or unfamiliar ones.