When you choose an account to manage online, you may have primary or secondary access in myAT&T. These access levels identify who can manage the account online in myAT&T. These don’t affect who is responsible for paying the account bill.
Primary online access
This can belong to only one person or user ID at a time. The person with primary access:
- Is often the account owner, but that's not required
- Controls who else can manage the account online
- Must be 18 years or older
Secondary online access
This can belong to multiple people or user IDs. A person with secondary access:
- Can co-manage the account online in myAT&T by doing most of the same things as the person with primary online access
- Must be 18 years or older
Manage access to your account