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Set up NumberSync for wearables

Learn how to set up NumberSync so you can make and receive phone calls or send and receive texts on a compatible Android smartwatch.


DETAILED STEPS

Syncing your wearable

Choose your messaging app

If you don’t already have an AT&T cloud inbox, we’ll create one for you as part of the NumberSyncSM setup. The inbox syncs messages between your smartphone and smartwatch.

For the best NumberSync experience, choose AT&T Messages Backup & Sync as the default messaging app on your smartphone. Here’s how:
  1. Go to Messages.
  2. Tap More, then Settings, and finally AT&T Messages Backup & Sync.
  3. Select Turn it on if it’s not already enabled. We’ll send you a confirmation text.
Learn more about AT&T Messages Backup & Sync

Good to know: Make sure you set up AT&T Messages Backup & Sync (cloud inbox) for your smartphone number—not your smartwatch number.

Check your phone for your wearable app

Samsung® wearables
  • See if the Samsung Galaxy Wearable app is on your phone. Go to Apps, choose Samsung (if applicable), and then Samsung Galaxy Wearable
    • Don’t have the app? Download and install it. The Galaxy Wearable app is also available for non-Samsung smartphones running Android® 5.0 and up.  
    • Already have the app? Make sure you have the most current version.
  • You can set up your Samsung account with Samsung Galaxy Wearable. You don’t have to have a Samsung account to activate NumberSync for your smartwatch.
LG wearables
  • From your phone, download and install the Android Wear app.
  • The app is compatible with smartphones running Android 4.3 and up.

Get NumberSync setup instructions

  1. Select your wearable brand:
  2. Choose the Wearables tab, select the correct model, and then Confirm selection.
  3. Choose when you’re going to set up NumberSync:
    • If now, look for Device info and select Getting started.
    • If later, select Key features & apps and then NumberSync.

Setting up NumberSync for Samsung wearables

Before you begin, make sure:
  • Bluetooth is turned on for both your wearable and your smartphone.
  • You have paired your smartphone and wearable using the Samsung pairing process.
  • You have an active wireless plan for your wearable
  • You have a NumberSync user ID for your wearable

Before you begin, make sure:
  • Bluetooth is turned on for both your wearable and your smartphone.
  • You have paired your smartphone and wearable using the Samsung pairing process.
  • You have an active wireless plan for your wearable
  • You have a NumberSync user ID for your wearable
Good to know: On October 13, 2021, Samsung released a software update to improve the setup experience for NumberSync and the Samsung Galaxy Watch 4. Make sure you have the most recent software for your wearable and the Samsung Galaxy Wear app on your smartphone.

Set up NumberSync from the Galaxy Wear app

  1. Open the Galaxy Wear app on your smartphone.
  2. Tap Settings and then Mobile Plans.
  3. Choose AT&T NumberSync, then Get Started.
  4. Tap Sync Watch.
  5. Check your watch for a Sync Code.
  6. Enter the Sync Code in the app (if it doesn’t automatically enter it for you).
You’ll get a message on both the Galaxy Wear app and your wearable that your smartphone number and watch have synced.

Good to know: To sync a wearable with a smartphone number on a different account, you have to enter the AT&T user ID and password for that account. After you enter the Sync Code, you’ll be asked to sign in with the smartphone number's AT&T user ID to complete the NumberSync setup.

Don’t see the number you want to sync to? Find out how to manage the wireless number for your user ID.

Remove NumberSync from your Android wearable

  1. Go to your myAT&T account overview.
  2. Scroll to My devices and select Manage my device for the wearable you want to update.
  3. Choose Manage NumberSync.
Heads up: If you suspend NumberSync for more than 45 days, you'll have to set it up again.

Sync your iPhone with NumberSync for Android wearables

Turn off iMessage® to get the best experience while using the NumberSync for wearable service. From your iPhone®:
  1. Go to Settings, then Messages, and then iMessage.
  2. Select OFF.
Make sure to turn iMessage back on when you’re not using NumberSync.

With iMessage off

  • You can send and receive messages with your smartphone number from your smartwatch.
  • You’ll get incoming SMS or MMS texts and message notifications sent to both devices.
  • Outgoing messages and the incoming read or unread message status won’t be synced between devices.
  • Messages deleted from the smartwatch won’t be deleted from your other device.

With iMessage on

  • You can send SMS texts with your smartphone number from your smartwatch.
  • You’ll get incoming iMessage texts sent to your smartphone, but not to your smartwatch.
  • Your message threads, history, and read, unread, and deleted statuses won't be synced between devices.
  • You won’t get notifications sent to your smartwatch.

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