Learn who can manage accounts in an AT&T store

In an AT&T store, either the wireless account owner or a Retail Authorized User can manage the account. The account owner decides if they want to add Retail Authorized Users.

• The account owner is the person who is financially responsible for the wireless account. This person's name is on the bill. They can manage all parts of the account.
• A Retail Authorized User is someone at least 18 years old. They can make certain account changes that the wireless account owner can also complete at an AT&T store. A wireless account can have up to 10 Retail Authorized Users.

The account owner or Retail Authorized User must do these two things to manage a wireless account in a store:

• Show a valid government-issued photo ID. This includes a driver's license, passport, or alien Registration Receipt Card with photo.
• Provide the wireless security passcode, or other info.