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Restore service after a nonpayment suspension

Find out how to restore wireless service for an account suspended due to nonpayment.


How to restore wireless service

Here’s how to get your service up and running again:
  1. Pay the full past-due balance on your account.
  2. Wait five minutes.
  3. Turn your device off and on again to reactivate your service.

Learn about ways to pay your bill

Important details

  • Monthly plan fees continue even while service is suspended.
  • Your next bill will contain a service reconnection or restoral fee.
  • Multiple suspensions for nonpayment may delay your ability to upgrade with our best pricing.

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Have questions about your Bill & account service? Explore our community forums for answers.