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Learn about account passcodes
Every account has a passcode. With wireless accounts, you can use it when you sign in as an extra layer of security. Forget your passcode? You can reset it.
DETAILED INFOAbout passcodes
A passcode is like a numerical PIN, and you use it for a specific account. It's usually four digits. You can use a passcode to add an extra layer of security to a wireless account.
You, or someone you authorize, may need your passcode when:
You, or someone you authorize, may need your passcode when:
- Calling AT&T Customer Care
- Managing your account in some retail stores
- Signing in, if you’ve chosen extra security (wireless accounts only)
FREQUENTLY ASKED QUESTIONS
What if I forgot my passcode? 
How do I reset my account passcode?
How do I add extra security for my wireless account?
Can I turn off the passcode requirement?
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