Find Wi-Fi details
Get your Wi-Fi® name and password to connect devices to your network:
- Wi-Fi gateway: Look for a sticker with your Wi-Fi name and password.
- Smart Home Manager: Open Smart Home Manager and look for My Wi-Fi.
Change Wi-fi name
- Sign in to Smart Home Manager.
- Scroll to the My Wi-Fi card and choose Change next to the name or password.
- Select X to clear existing info, then enter a new name or password.
- Select Save.
Once you finish making changes, reconnect your devices with the updated network info.
FYI: You can also update your Wi-Fi from your Wi-Fi gateway settings.
Manage Wi-Fi security
Your AT&T Wi-Fi gateway comes with the security ON and set to WEP (Wired Equivalent Privacy) by default. If you have changed the security to OFF, follow these steps to turn it back on.
WEP is the default set up for your Wi-Fi network, but WPA (Custom) is a more secure option to provide better data protection and access control.
- Go to your gateway settings
- Select the Home Networks tab, then Wireless in Key Things to do Using Your Gateway.
- Scroll to the Security section and select WPA-PSK from the Authentication dropdown.
- Select Use custom Wireless Network Key, then enter a new Wi-Fi password in Key entry:
- For 64-bit encryption, enter a 10-digit password made up of numbers and letters a-f or A-F.
- For 128-bit encryption, enter a 26-digit hexadecimal number made up of numbers and letters a-f or A-F.
- Select Save.
Once you have successfully enabled or updated your Wi-Fi network security, you’ll need to connect all your Wi-Fi devices with the new password information.