User permissions |
Account access | Add or remove a Retail Authorized User | Yes | Yes | | |
Change a wireless account security passcode | Yes | Yes | | |
Add or remove a person's secondary online access | Yes | | | |
Plans & service | Add new lines of service, including starting an installment plan,2 or a service commitment | Yes | Yes | Yes | Yes |
Upgrade, including adding an installment plan,2 or a new service commitment on existing lines | Yes | Yes | Yes | Yes |
Compare and change plans | Yes | Yes | Yes | Yes |
Add AT&T Internet or AT&T Phone service to your account | Yes | | Yes | |
Manage add-ons | Yes | Yes | Yes | Yes |
Change wireless number | Yes | Yes | Yes | Yes |
Suspend service for a lost or stolen device | Yes | Yes | Yes | Yes |
Restore service for a lost or stolen device | Yes | Yes | Yes | Yes |
Cancel service | | | Yes | Yes |
Billing, payments & usage | Make payments | Yes | Yes | Yes | Yes |
Sign up for AutoPay | Yes | Yes | Yes | Yes |
Sign up for paperless billing | Yes | Yes | Yes | Yes |
Transfer billing responsibility | Yes | Yes | | |
Accept billing responsibility | Yes | Yes | | |
Get total account balance | Yes | Yes | Yes | Yes |
Get payment history | Yes | Yes | Yes | Yes |
Get talk & data usage details | Yes | Yes | Yes | Yes |
View & print reports on usage & trends | Yes | Yes | | |
Contact info | Change billing address or contact phone number | Yes | Yes | | Yes |
Add or update email addresses for account notifications | Yes | Yes | Yes | Yes |
Opt in or out of certain automated messaging | Yes | Yes | Yes | Yes |