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Learn about AT&T device protection choices

When things go wrong, we’ll make them right. Sign up to protect your device against loss, theft, and damage. Choose from AT&T Protect Advantage for 1 or 4.


DETAILED INFO

Compare prices and coverage

You can sign up within 30 days of activating or upgrading your device. You must have an eligible device on an AT&T postpaid wireless plan to get one of our protection options.

AT&T Protect AdvantageSM

 AT&T Protect Advantage for 11AT&T Protect Advantage for 42
Number of devices covered1Up to 4 (phones, tablets, connected laptops)
Protection
Loss, theft, and physical damage (excluding ADH) claim limit per 12 consecutive months3 claims8 shared claims
Accidental damage from handling (ADH) claim limit per 12 consecutive months2 claims6 shared claims
Maximum claim value$3,500 per claim$3,500 per claim
Screen repair claims3UnlimitedUnlimited
$0 battery replacement4UnlimitedUnlimited
Mechanical or electrical – out-of-warranty claimsUnlimitedUnlimited
Support
As soon as same-day replacement and setup5IncludedIncluded
As soon as next-day replacementIncludedIncluded
Device sanitationIncludedIncluded
In-person Performance Promise checkupsIncludedIncluded
Device data recoveryIncludedIncluded
In-Store ProTech support – screen repair/battery only (select locations for eligible devices)IncludedIncluded
Photo and video storage6UnlimitedUnlimited
Streaming supportIncludedIncluded
Performance Promise checkupsUnlimitedUnlimited
Pricing
Monthly recurring price$14 or $17 depending on device model7$457


To get more info, see the device protection overview, or check out the program details brochure:


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FREQUENTLY ASKED QUESTIONS

What are the covered device types for Protect Advantage? What are the covered device types for Protect Advantage?

What is ProTech support? What is ProTech support?

What is Performance Promise? What is Performance Promise?

What is cleaning and optimization? What is cleaning and optimization?

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