Set up Visual Voicemail

Learn how to set up Visual Voicemail on your smartphone.

About Visual Voicemail

With free Visual Voicemail, you can:1
  • Listen to voicemail messages in any order you choose from an email-like inbox
  • Play and delete messages with ease
  • Make callbacks from the voicemail screen
  • Manage voicemail features
Get step-by-step help setting up or using Visual Voicemail.

Visual Voicemail requirements

To set up and use Visual Voicemail, you'll have to:
  • Have a smartphone and data plan that includes Visual Voicemail (included on most wireless and PREPAID smartphone data plans)
  • Use your own smartphone - you can't set up voicemail from another phone
  • Connect to the 4G LTE data network
  • Install the AT&T Visual Voicemail app if your Android device doesn't already have Visual Voicemail built in or the app pre-installed
Check out our interactive Device help voicemail tutorials for detailed steps.

See all important details
Last updated: December 7, 2022

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!

Community forums

Have questions about your Wireless service? Explore our community forums for answers.