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Get bill alert notifications
Learn how to update bill alert notifications sent by email and/or text. These notifications provide information about bill and payment activity.
DETAILED STEPSHow to get wireless bill alert notifications
- Go to Profile > Communication preferences.
- If you have more than one account, select the wireless account from the dropdown at the top.
- In the Bill alert section, select Edit.
- Use the toggles to update your notification status and complete any additional fields if prompted.
- Save your changes.
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When you’ll get a bill alert notification
Wireless customers can receive a notification by email and/or free text message when:
- One of the mobile numbers on your account is suspended.
- You have a billed data/text/talk overage.
- A credit appears on your bill.
- A mobile purchase is billed to your account.
- A monthly recurring discount is applied to your bill.
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