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Remove AT&T Messages and cloud storage
To stop storing your text and picture messages online, remove AT&T Messages Backup & Sync from your myAT&T account.
DETAILED STEPSFrom the myAT&T app
From myAT&T
- Go to your account overview and open the My wireless section.
- Scroll to Manage device & add-ons and choose the device you want to manage.
- Choose Manage device & features and select Get or manage add-ons (under Manage my devices).
- Find Messages Backup & Sync, then select Remove.
From myAT&T
- Go to your account overview and open the My wireless section.
- Scroll to Get or manage add-ons and select Let’s go. If you have more than one device, choose the device you want to remove Messages Backup & Sync from.
- Find Messages Backup & Sync, select See details, and then select Remove.
- Repeat these steps to remove Messages Backup & Sync from another device.
