Get a new eSIM
If you deleted your existing eSIM, you can get a new one. From a web browser:
- Go to your myAT&T account overview. Sign in, if asked.
- Scroll to the devices on your account.
- Choose Manage wireless for the device that needs a new eSIM.
- Select Device options, and then Manage your SIM. (You won’t see this option if you don’t have an eSIM already.)
- Choose Get a new eSIM, and then Get started.
- Follow the prompts to complete your eSIM setup.
Get a physical SIM card
You can get SIM card kits at one of our stores, online through att.com, or from another online retailer. The kits come with three SIM card sizes. You can use it if you want to bring your own device to AT&T, or if you just need a new physical SIM.
For your security, only the account owner or retail authorized user can activate a new SIM card. Call us at 800.331.0500 or go to a store.
Make sure your device works on our network. Not sure? Check device compatibility (PDF, 209KB)