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Set up NumberSync for wearables

Learn how to set up NumberSync so you can make and receive phone calls or send and receive texts on a compatible Android smartwatch.

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ArticleDETAILED STEPS

Syncing your wearable

Choose your messaging application

If you don’t already have an AT&T cloud inbox, we’ll create one for you as part of the NumberSyncSM setup. The inbox syncs messages between your smartphone and smartwatch.

For the best NumberSync experience, select AT&T Messages Backup & Sync as the default messaging application on your smartphone. Here’s how:
  1. Go to Messages.
  2. Tap More, then Settings, and finally AT&T Messages Backup & Sync.
  3. Select Turn it on if it’s not already enabled. We’ll send you a confirmation text.

To learn more, check out AT&T Messages Backup & Sync.

Good to know
  • Setup steps may vary slightly by smartphone manufacturer.
  • Make sure you set up AT&T Messages Backup & Sync (cloud inbox) for your smartphone number—not your smartwatch number.

Check app installation on your wearable

For Samsung® wearables:
  • See if the Samsung Galaxy Wearable is pre-installed on your phone. Go to Apps, then Samsung if applicable, and then Samsung Galaxy Wearable
  • Don’t have the app? Download and install it. The Galaxy Wearable app is also available for non-Samsung smartphones running Android® 5.0 and up.  
  • You can set up your Samsung account with Samsung Galaxy Wearable. You don’t have to have a Samsung account to activate NumberSync for your smartwatch.

For LG wearables:
  • From your phone, download and install the Android Wear app.
  • The app is compatible with smartphones running Android 4.3 and up.

Look at a setup tutorial

  1. Select your wearable brand:
  2. Choose the Wearables tab, and then select the model.
  3. Select Learn how to use.
  4. Choose when you’re going to set up NumberSync:
    • If now, look for the Tutorials tab and select Getting started.
    • If later, select Key features and then NumberSync.
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Update NumberSync using myAT&T

Sync your smartphone and smartwatch

First, make sure you have a myAT&T user ID. Don’t have one? Learn how to create a user ID for NumberSync for wearables.

To sync your phone to your wearable:
  1. Go to Sync a wearable.
  2. Follow the prompts to link your user ID with the smartphone number you want to sync to your smartwatch.
  3. Select Sync to finish.

Tip: Don’t see the number you want to sync to? Find out how to manage the wireless number for your user ID.

Remove NumberSync from your Android wearable

  1. Go to your account overview and open the My wireless section.
  2. Scroll to My devices & add-ons and choose a device to sign up.
  3. Select Manage my device.
  4. Choose Manage NumberSync.

Heads up
: If you suspend NumberSync for more than 45 days, you'll have to set it up again.
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Sync your iPhone with NumberSync for Android wearables

Turn off iMessage® to get the best experience while using the NumberSync for wearable service. From your iPhone®:
  1. Go to Settings, then Messages, then iMessage.
  2. Select OFF.

Make sure to turn iMessage back on when you’re not using NumberSync.

With iMessage off
  • You can send and receive messages with your smartphone number from your smartwatch.
  • You’ll get incoming SMS or MMS texts and message notifications sent to both devices.
  • Outgoing messages and incoming read or unread message status won’t be synced between devices.
  • Messages deleted from the smartwatch won’t delete from your other device.

With iMessage on
  • You can send SMS text messages with your smartphone number from your smartwatch.
  • You’ll get incoming iMessage texts sent to your smartphone, but not to your smartwatch.
  • Your message threads, history, read, unread, delete status won't be synced between devices,
  • You won’t get notifications sent to your smartwatch.
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