Streaming video from the same source (like ESPN), at the same time, on two or more devices connected to the same mobile hot spot? We may have identified it as a single video.
This means we might have capped the speed on all streaming devices collectively to a maximum of 1.5Mbps. It also means that you may not be able to get standard-definition quality (about 480p) for video on your tethered devices.
Your older hotspot devices may be impacted, including:
- An AT&T Wireless Internet device purchased before May 2019Â
- A mobile hotspot router purchased before October 2017
- A ZTE Mobley connected car device
Looking for a fix?- If your video buffers, stalls, or has poor picture quality, try streaming from a different source for each device. For example, stream from ESPN with one device and Hulu from another.
- You can also switch to a plan (like AT&T Unlimited Premium® or, if you have a business account, AT&T Business Unlimited Performance, that includes Video Management. These plans will let you turn the speed cap on and off. Check out our current plans