Cancel AT&T Personal Cloud service

Find out how to stop your trial or subscription. Plus, get tips on what to do before you cancel.

What to know before you cancel

  • Make sure you download all files you want to keep. After you cancel, you won’t be able to access most of the content and files you stored.
  • We’ll archive your content for 30 days after you cancel. If you decide to sign up for AT&T Personal Cloud1 again within 30 days, contact us to restore your old content.

Cancel your trial or subscription

You can cancel AT&T Personal Cloud by:

Head’s up: Did you subscribe to the AT&T Personal Cloud app from the Apple® App Store®? If so, you'll need to cancel your service there. Don't have an iPhone any more? You still need to go to the Apple App Store to cancel your service.

See all important details

Last updated: March 26, 2024

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