Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.

Manage AT&T Personal Cloud content

Find out how to download, delete, and restore content with your Android phone. Plus, learn how to check your available storage.


Download individual files from the cloud

  1. Open the AT&T Personal Cloud1
  2. Choose the song, picture, or message you want to download by long-pressing the file name.
  3. Tap Download.
Show more

Restore cloud content to your phone

  1. Open the app.
  2. Tap the menu (3 lines), then choose SettingsGear icon.
  3. Choose Tools, then Content Restore.
  4. Tap the content category to restore.
  5. Select Restore.
You can restore photos, videos, contacts, music, documents, messages, and call logs.
Show more

Delete cloud files from your phone

  1. Open the AT&T Personal Cloud app.
  2. Tap the menu (3 lines), then choose the content type you want to delete.
  3. Choose the files you want to delete.
  4. Tap the menu again, then Delete, and then Delete again.
Change your mind? Just select Download from your Trash folder under SettingsGear icon .

Good to know: Deleting content from 1 phone doesn't delete that content from the cloud or another Android® phone.

See all important details
Show more

Quick answer

How do I check, add, or remove storage to AT&T Personal Cloud?

How do I update my back-up settings for AT&T Personal Cloud?

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!

Community discussion

Explore the wireless forum

Ask questions. Get answers. Help others. Join the conversation!