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Average customer ratings
Design
Design, 4.4 out of 5
4.4
Features
Features, 4.4 out of 5
4.4
Most helpful favorable review
5 out of 5 stars.
It just makes sense
12 years ago
**Apologies for the lengthy review. (I think this phone deserves it)
After months of research and waiting I was able to purchase my Lumia 1020. While everybody has his/her opinion about Windows Phone, this platform combined with Nokia is nothing short of brilliant. Immediately an Andriod user would say the Lumia 1020 does not have a quad core processor which makes it inferior. The reality is you don't need a quad core chip to run the fast, intuitive and very responsive WP8. However you need a quad core chip to run a fragmented Andriod OS that will overheat quickly after minutes of use. I would prefer an operating system in Windows Phone 8 that is FULLY optimized for the hardware and software that Nokia provides while avoiding the BLOATWARE that HTC and Samsung provide. I've owned an Iphone, Andriod and now a Windows phone and I can say that the Windows Phone "Just makes sense". So much sense that the vastly tooted new OS7 from Apple has mirrored multiple futures, software designs and pure aesthetics from the Windows Phone 8 platform.
For the critics who are not satisfied with WP8 app store I urge you to take a peep a few years back when Android started to surge into the market. Android at that time had a few quality apps. The amount of QUALITY WP8 apps in the app store today surpasses that of Android's at this same point in time when they began to ramp up into the market. Android had only Apple to battle during the lunch. However WP8 has Apple and Android to battle yet they are doing 25% better then Android around this time during their lunch. Don't take my word for it, do your research. Again this is not a coincidence. Use the Lumia 1020 and it will all make sense.
It was widely know and reinforced by critics that the old Windows phone was primarily a business platform. Now WP8 gives you the best of both worlds embodied in a premium built vehicle that is the Lumia 1020, yet the phone gets a bad rep for failing to have a "Huge" processor and a 1080p screen. After using the Lumia 1020, Nokia's Pureview HD screen build, premium hardware, and WP8, the need for an "over-spec" phone becomes a NON factor.
The 41mp camera is absolutely stunning. The pictures taken are unmatched by any other smartphone and many "Point-and-shoot" cameras out there. Again if my word is not enough do your research. After 6 years of R&D Nokia has delivered a top notch camera hardware and software that can more than hold its own in the point-and-shoot arena. Let's be realistic, I'm not comparing the camera to a high end DSLR with expensive lenses, however you won't always have a large DSLR with you all the time. For excellent image/video quality, portability, one of the best user phone experience, and a rapidly growing ecosystem, the Nokia Lumia 1020 is the way to go.
You can't satisfy everyone. To those who doubt the Lumia 1020 and it's impeccable camera, test it out and then make a conclusion. There is a reason the Nokia phones have been selling out after their initial lunch.
The audio quality from this phone is music to my ears. As I said earlier the Lumia 1020 just make sense.
Microsoft started and has continues to be a top notch software company. Nokia is a distinguished quality phone maker. This is a match made in paradise.
89 people found this helpful
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Most helpful critical review
3 out of 5 stars.
Great Phone, but so much more needs to be done...
12 years ago
I recently switched from my iPhone to the Nokia 1020, so I had a lot of expectations. My first impressions were that this phone is amazing; camera is great like REALLY GREAT, OS is pretty, and most of all, the social network integrations are great. But once you familiarize yourself with the phone, you realize that this phone could be so much better. Firstly, the app store is severely lacking, and the apps that they do have, absolutely have no support from the developers behind their own apps. For instance, I feel as though I'm using a version of Facebook from last year that they just booted over from iOS, it's outdated and not optimized for the Windows phone. I've added my music (1500 songs) to my phone because that is also a big part of my life and it takes 30 seconds or more to load all the music, and crashes often. And my biggest problem is that the Windows mobile OS is extremely glitchy!! and since I have gotten the phone there hasn't been one update. All leading to my overall point about this phone, THERE JUST ISN'T ENOUGH SUPPORT BEHIND ANYTHING IN THE PHONE, it just doesn't help to have a great camera. But in all, I am happy with my Lumia 1020, I just have to bear the shortcomings.
20 people found this helpful
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2 out of 5 stars.
Fine camera
11 years ago
Camera is fine, calling and texting is ok, sending photo is great, the most problem that I really hate that try to stop myself by throwing it at wall is I ask my husband to buy it for me instead of IPhone, it freez all the time, and waiting for a phone call or waiting for a txt back, scolding the person why no response, without knowing that my Nokia freez off. It's hard to turn it back, it hurts your finger before its turn back on.
No, I do not recommend this product.
Helpful?
Design
Design, 4.0 out of 5
4.0
Features
Features, 4.0 out of 5
4.0
Battery life
Battery life, 3.0 out of 5
3.0
4 out of 5 stars.
Phenomenal camera and software
11 years ago
I've had this phone for six months now and I love it. When you pull up your high-resolution photos on your computer, no one will believe they weren't taken with a quality digital camera and expensive lense. Landscape pictures are amazing! On several of my photos, I can see the distant, huge rock structures I'm focused on in great detail or zoom in on individual blades of grass beside the trail I'm on. I have also used the camera to take photos and zoom in to read text that is too distant to see by the naked eye.
I read numerous reviews on the difficulties of figuring out the software, but it isn't bad. I had no knowledge of white balance, ISO, exposure time, focus distance settings etc... and I had very little difficulty. The only reason I see someone complaining about the software being difficult is because it has so many options (regular camera settings, smart cam, panorama, cinemagraph, remove moving objects, create .gifs, motion focus, action shots, change faces, blur background effects, panoramas... ). Lots of things to play with and make unique photos or use the auto setting to take crystal clear pitctures.
Outside of the camera, I like the phone as well. It fits easily in my pocket, isn't too heavy, and the camera apparatus keeps the phone from laying flat (which I enjoy because it keeps the lens from always being in contact with tables, or worse, sidewalks and floors). I enjoy the Windows Mobile operating system more than the Apple and Android phones I have had in the past. It is very utilitarian and you can make the home screen and lock screens pretty with your great pictures if you like (most tiles can be made transparent so you can see your background photo through all of your app buttons). Full use of Microsoft Office is also incredible for a phone. Have a problem with a formula in a spreadsheet you've sent or submitted but you're not home? No worries, open it from your cloud file with your Microsoft account, make the edit, and resend it, all from your cell.
Battery life is great. I only run into a dead battery if I am streaming music all day. With lower usage amounts, battery keeps a charge through a second day. Texting is satisfactory and includes a swipe option. The keyboard has properly sized buttons. A newer phone with better hardware will run slightly faster but I seldom have a wait time beyond fractions of a second with button response and app load times are reasonably short.
My reasoning for discounting a single star is that many companies do not yet make fully functional apps for windows phones. Even large companies (ticketmaster, for example) only support Android and Apple. I haven't run into any game enders that I can't get around, but I have run into a handful of inconveniences that wouldn't be had if I either had an Apple/Android phone or Microsoft phones were more popular.
Regardless of any problems, it's worth it to have a 41 MP camera in my pocket. A lot of amazing sights are seen in situations that you don't have your camera around your neck or in your back pack: why not be ready to capture the moment everywhere you go?
Yes, I recommend this product.
Helpful?
Features
Features, 5.0 out of 5
5.0
Ease of use
Ease of use, 4.0 out of 5
4.0
Battery life
Battery life, 5.0 out of 5
5.0
Display
Display, 5.0 out of 5
5.0
Design
Design, 5.0 out of 5
5.0
5 out of 5 stars.
like the phone
11 years ago
Good quality. if you want something different I recommend it.
Yes, I recommend this product.
Originally posted on ATT.com
5 out of 5 stars.
Great Product, Great Value
11 years ago
After five months of use, I rate the Lumia 1020 as a great product and value. It does all frequently used functions well and has proven to be 100% reliable. Call voice quality (both earpiece and speakerphone) are exceptional. And the ability to check information on web sites during a call (an AT&T exclusive feature) has come in handy on numerous occasions already. The Lumia touchscreen has proven to be not only extremely durable, but exceptionally clear and responsive (as advertised by Nokia). Full battery charge has lasted an averaged of 48 - 60 hours which, for my needs, has proven to be completely satisfactory. Bluetooth functionality/syncing is smooth, transparent and automatic, especially when going from the house/office to my car. Integration with Microsoft Outlook allows me to receive text notifications of schedule changes, missed calls, etc., anytime I'm away from my office. Photo quality is so good that my wife now routinely asks me to use my phone for taking important family event pictures instead of using her iPhone 5. The August 2014 Windows Phone 8.1 update installed flawlessly, and I have not encountered any functionality problems with any apps since its installation.
For those who have been considering taking the leap to the Windows Phone (WP) environment, I highly recommend you do. The WP interface is extremely intuitive, easy to customize and flexible enough to allow almost any combination of apps on the Start screen. The app availability at the Windows Store is voluminous.
Prosfunctionality, user interface, battery life, call voice quality, durability
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Q: Does att not sell this phone anymore?
11 years ago
1 Answer
A: This device is no longer available online. You can check your local store for availability. To locate your nearest store please go to www.att.com and select Store Locations & Appointments on the upper right of the site. From there you can enter your zip code and find your nearest store address, hours of operation and phone number.
ATTMobilityCare
11 years ago
Helpful?
Q: When upgraded to Windows Phone 8.1, will it support Cortana?
11 years ago
1 Answer
A: Yes it will, already did it on my phone. Cortana is even better.