First of all, I am a teenager who spent several weeks carefully looking through AT&Ts upgrading options for a nicely structured phone that allows for easy text messaging (a QWERTY keypad and conversation style settings) and the Pantech Impact was easily the best phone for the choosing, being a free upgrade with great reviews.
To make myself clear, I have owned this phone for about a week and I plan to return it.
Battery power is not very impressive, given that after a somewhat more busy day of texting (to be specific, 9 hours, 3 hrs and 35 minutes of which were spent texting at about 2 texts incoming per 5 minutes) the battery life had dropped from three to two bars. If you are a busy person and tend to call/text/use the web a lot, this is not the phone for you. Structure is very nice, quite sturdy but with a touchscreen face that will scratch easily. Navigation is easy to handle (although this could depend on who you are) and the phone only froze once- in a week. When calling people (which I don't do much) the volume was excellent. The camera is great, albeit a little hard to maneuver if you're right handed, as most of us are, and at first you will have problems taking pictures when your right hand automatically grabs the other side of the phone, effectively blocking the lens.
What I'm concerned about, though, is the fact that everyone has neglected to talk about one problem: that a phone who claims to be great for texting has very, very little space for the text messages themselves. There is plenty of space on the phone, but apparently there is only a certain amount of it that can be taken up by messages. And by that certain amount, I mean a tiny percentage of the space.
After a half day of texting somewhat sporadically, I was horrified to find that my messages were full. I quickly deleted most of my messages, (finding out that the phone does not have the ability to mass select messages in a conversation, making one have to delete messages one by one) and made sure to delete messages consciously after finishing a conversation.
Which was why I was horrified to find, once again, that today my messages were full. Again.
After buying a micro sd card and then googling solutions, I found that Pantech did give solutions to this- in a PC suite that allows people to load their messages that they want to save onto their PCs. However, I own a MAC and therefore cannot use this.
Which brings me to the conclusion: Pantech should not list this phone as perfect for messaging when it completely neglects to give people enough space in the phone's memory to let people freely converse without worrying about reaching the limit. That is a basic problem and I will not tolerate it. I am returning this phone tomorrow and I hope that Pantech will clear this up soon.