This Samsung Galaxy J3 (2016) is no longer available.
Overall rating
4.0
Design
4.2
Features
4.0
Performance
4.0
of 869 Samsung Galaxy J3 (2016) reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
KELLEYgirl - recommended this product
3/11/2017
even I can use it
I RESEARCHED A NUMBER OF PHONES. Wanted one I could use at reasonable price. basic features. And great audio due to some hearing loss. Went into local store had to call 3 to find this phone as a basic 2016 model. Ryan transferred my Contacts put in my extra memory card and set it up in Easy mode with features just as I asked. He patiently answered all my questions. Great phone for seniors who want basic calling, texting, email, internet access and camera. Couldn't be happier at about month of uSee more
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
5/17/2017
Zero stars
Zero stars not an option...
We have 2 of these on our plan. One 10 months, and the other 3 months. They both cracked in almost the same location and shape. The crack voids the warranty. Now I have to buy 2 new phones, in addition to paying off the broken phones for "early upgrade". I would strongly discourage any friend from purchasing this phone. If you suffer the same cracking, you will have to pay a significant amount of money to replace it. Our previous phones lasted 4 years without problSee more
Helpful?
Reviews
Rating snapshot
Select a row below to filter reviews
5 starsstars
486
486 reviews with 5 stars.
4 starsstars
192
192 reviews with 4 stars.
3 starsstars
75
75 reviews with 3 stars.
2 starsstars
54
54 reviews with 2 stars.
1 starstars
97
97 reviews with 1 star.
Overall Rating
4.0
698 out of 869 (80%) reviewers recommend this product
Review this Product
Select to rate the item with 1 star. This action will open submission form.
Select to rate the item with 2 stars. This action will open submission form.
Select to rate the item with 3 stars. This action will open submission form.
Select to rate the item with 4 stars. This action will open submission form.
Select to rate the item with 5 stars. This action will open submission form.
Adding a review will require a valid email for verification
Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
The product offers good value with user-friendly features, long battery life, and decent performance, meeting the basic needs of most customers.
The camera quality is noted as a potential weakness, but overall the product is well-received, with the majority of users expressing satisfaction and recommending it.
Helpful?
Thank you for your feedback
Your insights help us improve!
You can type a maximum of 250 characters.
0/250 maximum
Average customer ratings
Design
Design, 4.2 out of 5
4.2
Features
Features, 4.0 out of 5
4.0
Performance
Performance, 4.0 out of 5
4.0
Most helpful favorable review
5 out of 5 stars.
James
10 years ago
I bought this great Phone after I ordered another brand of Phone and after waiting a week I called AT&T and ordered this Samsung J3 am I. Glad I did this is a great.phone I have had all kinds.but .this is an easy phone to use its like.it know what you want.it to do.Setting it.up was easy just go through the steps I am 64 years old and not tech smart if you want a great Phone at a.low price get you a J3 I was told it has.a lot of the Samsung S7 in it and the battery lasts a.long long time and you can replace it.
340 people found this helpful
Show Reviews:
Most helpful critical review
3 out of 5 stars.
Great Basic Phone
10 years ago
Doesn't have all the bells and whistles other phones have, but with AT&T doing away with getting a phone with a 2 year contract it a good choice that won't raise your phone bill much.
217 people found this helpful
Show Reviews:
Customer Images and Videos
Filter Reviews
satisfaction
product features
purchase
price
ease of use
display
quality
size
Filters
Sort by
Most recent
1 to 4 of 904 reviews .
1 – 4 of 904 reviews
5 out of 5 stars.
Indestructible
5 years ago
this phone is basically indestructible. i've had it for over a year with only a flimsy glitter case on it. i drop it multiple times a day, dropped it down an entire flight of concrete steps (twice,) and accidentally flung it across the room while on my treadmill. the battery flew out when it hit the wall and i expected it to finally be broken....fired right back up. not a single scratch...the phone is good overall. it runs great once you put a memory card in it, although it lags a little on certain apps and websites.
Yes, I recommend this product.
Originally posted on Samsung US
5 out of 5 stars.
Excellent service, ease of use and functionality!
7 years ago
I am from a rural area, I'm hard on cell phones and technology in general due to the rough nature of my work and I seldom get excited over a technology product. I actually enjoy using this phone (Samsung Galaxy J3). It is not overburdened with nonsense I don't need, but can surf the internet, play videos and music, receive and send texts and calls excellently, and is loud enough for me to hear. It has Bluetooth and has had no glitches. It was incredibly easy to activate. It's been rugged thus far and I'm blown away with the reception I get. It gets service where most other phones don't. A great phone for the working man and rural dweller.
Yes, I recommend this product.
Originally posted on Samsung US
5 out of 5 stars.
This is an awesome phone.
8 years ago
I really admire this phone the performance the colors that on certain app's like YouTube the weather the graphics just everything. I will recommend this phone because Samsung's products has good quality thanks.
Start typing your question and we'll check if it was already asked and answered.
1 - 10 of 182 questions
Sort by
Featured questions first
Q: how do you turn off mute for the ringing
8 years ago
0 Answers
Q: Emergency calls only upon set up. Cant call or text.
8 years ago
0 Answers
Q: The Samsung Galaxy J3 (2016) is listed as "out of stock." When will it be available???
8 years ago
1 Answer
A: Hello bwilkers728,
Thank you for your interest in this device. Currently, I am unable to provide you with an accurate time frame on when the stock will be replenished.
I recommend checking back weekly to see if the stock changes. Sorry for any inconvenience this may cause.
Jonathan, AT&T Community Specialist
8 years ago
Helpful?
Q: Is my SAMSUNG-SM-J327A phone qi compatible
8 years ago
0 Answers
Q: can i access instagram on this phone
8 years ago
Originally posted on Samsung Galaxy J3 2016 (AT&T Certified Restored) - White
0 Answers
Q: Does the SIM card in galaxy active 6S fit in this phone?
8 years ago
Originally posted on Samsung Galaxy J3 2016 (AT&T Certified Restored) - White
1 Answer
A: Hi, not another contract
I understand how you would want to know if the sim card from the Galaxy S6 fits this phone and I am happy to answer this for you.
The Samsung Galaxy S6 takes a Nano 4FF sim, and the Samsung Galaxy J3 takes a Micro 3FF sim. Both devices use a different size of sim so you would not be able to swap the sim from one to the other. I apologize for any inconvenience this may cause.
Have a great rest of your day!
Geovanni, AT&T Community specialist.
8 years ago
Helpful?
Q: Can you set up guest users or profiles? If so, can it be disabled?
8 years ago
Originally posted on Samsung Galaxy J3 2016 (AT&T Certified Restored) - White
1 Answer
A: Hi Janinja
This is a great question and I am more than happy to provide an answer for you.
After researching this for you I found at this time there is no way to set up guest users or profiles on the Samsung Galaxy J3 I apologize for any inconvenience this may cause.
Have a great rest of your day
Geovanni, AT&T Community Specialist.
8 years ago
Helpful?
Q: I'm looking for a phone with 32g internal memory, and 128g external memory can this phone be upgraded?
9 years ago
Originally posted on Samsung Galaxy J3 2016 (AT&T Certified Restored) - White
1 Answer
A: Hello nectar1!
Great question!
The Samsung Galaxy J3 comes with 16GB of storage; however, it is expandable via memory card. Depending on the size of SD card you purchase, it will increase the storage on the phone.
Jess, AT&T Community Specialist
9 years ago
Helpful?
Q: Thx Vannesa for May 10 ans, but AT&T is selling Samsung J3 here: https://www.att.com/cellphones/samsung/galaxy-j3-2016-refurb.html
See "DETAILS" tab. AT&T is selling J3 as with a 16 MP camera. Is this and the rest an entirely wrong set of specifications?
9 years ago
Originally posted on Samsung Galaxy J3 2016 (AT&T Certified Restored) - White
2 Answers
A: I purchased a Samsung Galaxy J 3 last year in Augsust and I have had nothing but headaches...it only comes with 8 gb internal memory and I bought a 32gb card and it tells me that it is only good for transferring pics and music. It won't recognize it as expanded memory. My phone tells me to uninstall unused apps and there is noting I can't take off because they are the apps that are built into the phone that can't be uninstalled. Personally I think this phone is not worth the money or my time.
8 years ago
Helpful?
Q: Thx Vannesa for May 10 answer, but AT&T is selling Samsung J3 here: https://www.att.com/cellphones/samsung/galaxy-j3-2016.html#sku=sku7900638
See tab "DETAILS". AT&T is selling J3 as with a 16 megapixel camera. Is this another sales pitch error/mistake?