Resetting all settings
One 5G
Resetting all settings
A common troubleshooting step is resetting all of your apps to their factory defaults if you are having trouble with your device; your personal information will not be deleted.
1.
From the Home screen, swipe up to view your apps.
2.
Tap Settings.
3.
Scroll to System.
4.
Tap System.
5.
Tap Advanced.
6.
Tap Reset options.
7.
Tap Reset device settings.
Resetting your settings will reset all customized settings on your phone. Personal information will not be deleted.
8.
Tap Reset device settings again.
9.
Tap Reset device settings again.
10.
You've completed the steps!
