In this tutorial, you will learn how to:


• Access and listen to a Voicemail
• Access Voicemail options

 

When a new voicemail is received, the Voicemail icon Voicemail icon will appear in the Notification bar.

 

Access and listen to a Voicemail

From the home screen, select the phone app Phone app.
 
ACCESS: Select the Keypad tab, then select the Visual Voicemail icon.
 
Image 1    
 
LISTEN: Select the desired voicemail.
 
Image 2    
 

Access Voicemail options

Select the corresponding icon.
 
Image 3
 
• PLAY/PAUSE: Select the Play icon to play the message. Select the Pause icon to pause the message.
• SPEAKER: Select the Speaker icon to enable or disable speaker mode.
• CALL BACK: Select the Phone icon to call back the phone number.
• DELETE: Select the Delete icon to delete a voicemail.
 
ADDITIONAL OPTIONS: Select and hold the desired voicemail, then select the desired option.
 
Image 4   
 
• DELETE: Select Delete to delete the voicemail. Select Delete again to confirm.
• MARK AS HEARD/UNHEARD: Select Mark as Unheard or Mark is Heard, then select OK to confirm.
• STAR: Select Star to star a voicemail, then select OK to confirm.

Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.