Wireless Support/Device Support/
Email and messaging/
Block Messages
Device Image

Apple iPhone 5s

Block Messages

Block messages from your device.

  1. To block a number, from the home screen select the Messages app.

    Step 1

  2. Select the desired message thread.

    Step 2

  3. Select the gray contact area at the top of the screen to get the drop down options, then select the Info icon.

    Step 3

  4. Select the Displayed contact or phone number you want to block.

    Step 4

  5. Scroll to and select Block this Caller.

    Step 5

  6. Select Block Contact.

    Step 6

  7. To unblock, select Unblock this Caller.

    Step 7

  8. To view blocked contacts and phone numbers, from the home screen select the Settings app > scroll to and select Messages > scroll to and select Blocked. Blocked numbers will be displayed.

    Note: Alternately, you can access blocked numbers and contacts by selecting the Settings app > scroll to and select Phone > Call Blocking & Identification or Settings > FaceTime > Blocked. Learn more from Apple support article: Block calls and block or filter messages on your iPhone. 

    Step 8

  9. To add new blocked numbers, from the Blocked screen select Add New. To unblock a number, from the Blocked screen select Edit > Delete icon > Unblock. When finished, select Done.

    Step 9

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!