Poor Voice Quality

Poor Voice Quality

This article explains what to do if you're experiencing poor voice quality with your device.


INSTRUCTIONS & INFO
  1. Ensure the external antenna is vertically positioned and securely connected to the WHP Base Unit.
    device 612/252934.jpg
  2. Check that all the cables to the WHP Base Unit are firmly connected.
    device 612/252937.jpg
  3. If you used a pre-existing phone cable during installation, replace it with the provided replacement cable.
    device 612/252935.jpg
  4. Relocate the WHP Base Unit to an area with better reception (usually near a window or exterior wall).
    device 612/252936.jpg
  5. Move the WHP Base Unit further away from any potential sources of electromagnetic interference, such as cordless base stations, Wi-Fi routers, and cell phones.
    device 612/252938.jpg
  6. Ensure the phone connected to the AT&T Wireless Home Phone is functioning properly.
    device 612/252939.jpg
  7. Voice quality may degrade when the AT&T Wireless Home Phone is operating on a low charge in back-up battery mode. Reconnect the AT&T Wireless Home Phone to AC power when available.
    device 612/252940.jpg

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