Device help
Find step-by-step help for your device.
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Articles
This article explains how to properly insert and install your device's back-up battery.
Articles
This article describes how to activate or deactivate call forwarding.
Activate or deactivate the call waiting feature.
This article describes how to initiate or cancel a three-way call.
This article explains why no caller ID name is displayed with the number.
Make a call by directly dialing a number.
This article describes how to access TTY support with your device.
Articles
Verify a strong wireless signal is being received by your device.
This article describes how to connect your device to a 3G MicroCell.
This article explains what to do if the signal strength LED is flashing red.
Articles
Raise or lower call volume.
This article explains the available functions on your AT&T Wireless Home Phone.
This article explains what to do if the back-up battery's LED is off.
This article describes how to turn the device on or off.
These items are in the box with your new AT&T Wireless Home Phone.
Articles
Connect Phone to AT&T Home Base
This article describes how to connect existing phones to the AT&T Wireless Home Phone.
Make a test call to confirm proper set up.
This article describes how to connect your device to a power source.
Articles
Answering machine not picking up
This article explains what to do if your answering machine won't answer calls.
AT&T Home Base Connection issues
This article explains what to do if only the power LED is illuminated.
Blinking red wireless service LED
This article explains what to do if the signal strength LED is red.
This article explains why the signal strength indicator is blinking green.
This article explains what to do when no dial tone can be heard.
Phone not connecting to MicroCell
This article explains what to do if you cannot connect to your 3G Microcell.
This article explains what to do if your phone doesn't ring when there's an incoming call.
This article explains what to do if you're experiencing poor voice quality with your device.
This article explains why your SIM card doesn't work in your mobile device.
A detailed description of your device's warranty, including contact information for further inquiries.
Articles
Set up is simple via guided prompts and there are many options for security, greetings and access. Voicemail is included with yourservice and is free of charge.
Set up voicemail or answering machine
Connect your device to a home answering machine to record voicemails.
