Access Voicemail

Access Voicemail

Access voicemail, check voicemail messages, and view voicemail options.



  1. When a new voicemail is received, the Voicemail icon will be displayed in the Notification bar

    Note: To access Visual Voicemail, you must have already Set Up Voicemail. Alternatively, you can check your voicemail messages by selecting the Phone app from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you  reset your voicemail password.
    Step 1
  2. ACCESS VOICEMAIL: From the home screen, swipe up to access the Apps tray. Select the Visual Voicemail app.
    Step 2
  3. LISTEN TO A VOICEMAIL: Select the desired voicemail.
    Step 3
  4. VOICEMAIL OPTIONS: Select the corresponding icon.
    Step 4
  5. To delete or save a voicemail, select and hold the desired voicemail then select the desired option.

    Note: View Access voicemail messages for tips to manage your voicemail. View Troubleshoot Voicemail for solutions to common voicemail problems.
    Step 5

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