When a voicemail is received, the Visual voicemail icon will appear in the Notification bar. Note: To access Visual Voicemail, you must have already Set Up Voicemail. Alternatively, you can check your voicemail messages by selecting the Phone icon from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
From the home screen, select the Apps tray icon.
Scroll to, then select the Visual voicemail app.
LISTEN TO VOICEMAIL: Select the desired voicemail.
ACCESS VOICEMAIL OPTIONS: Select the corresponding icon.