Set Up Voicemail

Set Up Voicemail

Set up voicemail on your device.

  1. To set up your visual voicemail, from the home screen, select Phone.
    Note: Alternatively, you can set up voicemail by selecting Phone, then pressing and holding the 1-key. If prompted, enter your voicemail password, then follow the prompts to set up your voicemail. You will not be able to set up your voicemail when using Wi-Fi calling.
  2. Select Voicemail.
  3. New Voicemail Customers go to Step 5,
  4. Existing Voicemail Customers go to Step 10.
  5. Select Set Up Now.
  6. Enter a 7 to 15 digit voicemail password and select Done.
  7. Re-enter your voicemail password, and select Done.
  8. Select to use a Default greeting or record a Custom greeting, then select Done.
  9. Your Visual Voicemail inbox will be displayed.
  10. Existing Voicemail customer: Enter your existing voicemail password or setup your mailbox as prompted.
    Note: If you are an existing customer and you have forgotten your voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
  11. iPhone displays a message asking for your voicemail password. Enter the voicemail password, and then select Done. Your Visual Voicemail box will be displayed.
    Note: View the Access Voicemail for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.

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