Secure My Device

Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network.

  1. SET A SECURITY LOCK: Swipe down from the Notification bar and then select the Settings icon.
    device 5158/9007010_01.jpg
  2. Scroll to and select Lock screen and security
    device 5158/9007010_02.jpg
  3. Select Screen lock type, then select the desired screen lock type.
    Note: For this demonstration "PIN" was selected
    device 5158/9007010_03.jpg
  4. Enter the desired PIN, then select OK.
    device 5158/9007010_04.jpg
  5. Enter the PIN again to confirm, then select OK.
    device 5158/9007010_05.jpg
  6. Select the desired notification settings, then select DONE.
    device 5158/9007010_06.jpg
  7. CHANGE LOCK TYPE: Swipe down from the Notification bar, then select the Settings icon > select Lock screen and security > Screen lock type > select the desired screen lock type and follow prompts to complete set up.
    device 5158/9007010_07.jpg
  8. UNLOCK THE DEVICE: Press the Home button.
    device 5158/9007010_08.jpg
  9. CHANGE LOCK SCREEN TIMEOUT: Select Secure lock settings from Lock screen and security, then select Secured lock time and select the desired option.
    device 5158/9007010_09.jpg
  10. LOCK THE DEVICE: Press the Lock button on the side of the device.
    Note: To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
    device 5158/9007010_10.jpg

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