Set Up Voicemail

Set up voicemail on your device.

  1. From the home screen, tap Play Store.
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  2. Tap the Search icon.
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  3. Enter 'AT&T Visual Voicemail' into the search field, then tap the Search icon.
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  4. Tap AT&T Visual Voicemail.
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  5. Tap INSTALL.
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  6. Tap ACCEPT.
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  7. When download and installation are complete, tap OPEN.
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  8. Tap Call Voicemail.
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  9. If prompted, enter the required voicemail password, then tap End.
    Note: If you're a new customer and have not established a voicemail box, you'll be prompted to set up your voicemail and choose a password and greeting. If you are an existing customer and you have forgotten your voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
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  10. Tap Accept.
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  11. Enter the required voicemail password.
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  12. Tap Continue.
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  13. Tap Finish.
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  14. Visual voicemail setup is complete. To enable voicemail transcription, tap the Menu icon
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  15. Tap Settings.
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  16. Tap Voicemail to text to toggle transcription on/off.
    Note: View Access Voicemail for tips to manage voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
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