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Troubleshooting & tips/
Soft Reset

Soft Reset

This article describes to perform a soft reset on the device. This will not erase any data.

  1. With the device powered on, remove the battery door by sliding towards the bottom of the device.
    device 646/265875.jpg
  2. Remove the battery, beginning at the indentation towards the bottom of the device.
    device 646/265876.jpg
  3. After 30 seconds, re-install the battery, aligning the gold contacts and sliding firmly into place.
    device 646/265877.jpg
  4. Slide the battery door securely onto the back of the device.
    device 646/265878.jpg
  5. Press and hold the End Call/Power key to power the device back on.
    device 646/265879.jpg

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