Device help

Find step-by-step help for your device.
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AT&T Code Scanner

Scan barcodes to easily compare prices, read product reviews or get coupons.

AT&T Navigator directions

Type or speak your destination into your phone or search for destinations by category.

AT&T Navigator login

Get the most updated maps and directions plus traffic updates and one-click re-routing around congestion.

Update your status

Easily post updates to your social accounts.

Add a Social Networking account

Set up Facebookntrade;, Twitterntrade;, and other social networking accounts on your device.

View updates

Quickly see what is happening with your friends.

Silent/vibrate ringer

Turn off your ringer or set the phone completely to silent when desired.

Change ringtone

Set a new ringtone.

Adjust ringtone volume

Change the loudness of your ringtone.

Delete web history

This article describes how to delete the browser's web history.

Add Bookmark

This article describes how to save a web page as a favorite.

Use the web

Open an Internet browser and navigate to a web page.


Edit appointment

Delete or update an existing appointment for time or location change.

View calendar

View your calendar by day or month.

Add appointment

Create a new appointment in your device calendar.

Edit a contact

Remove a contact or change a contact's saved info such as add a new email.

Copy contacts from SIM

Copy contacts from your SIM card memory to your device address book.

Add a contact

Save contact info such as phone numbers, email and addresses in your device's address book.

Create a contact group

This article describes how to create a group from existing contacts.

Contact ringtone, photo

Personalize your contacts by adding a photo or unique ringtone.

Add a contact from a recent call

Quickly save a recent call as a contact in your device's address book.


View call history

View a log of outgoing, incoming and missed calls.

Make a call

Make a call by directly dialing a number.

Answer/ignore a call

Quickly answer or send a call to voicemail.

Make call from contacts

Make a call by selecting a number out of contacts, address book or people.

International dialing

Check for included countries.

Mute, speaker and other call options

These are features to help you manage your phone call.

Speed Dial

This article describes how to add a contact to speed dial.


Take photo

Use the device to take a picture and store it in memory.

Set photo as background

Use a personal picture as your wallpaper.

Camera settings

Access and adjust settings such as flash, white balance and contrast to take the best pictures.

View photo/video

Open and view the photos/videos stored on your device.

Record video

Use the camera to record video and store it in memory.


Learn how to clean your device

Get tips on the best way to keep your device clean.



This is a number unique to your device.

Use the physical keyboard

This article describes how to use the physical keyboard.

Insert SIM card and battery

The SIM card accesses the wireless network and is often pre-installed.

Power on

The power button is generally found on the top or side edge of your device.

Device controls

This article describes the various controls of the device.

Charge battery

This article describes how to charge the battery.

What's in the box

These items are in the box with your new Pantech Burst.

Insert a memory card

A memory card expands the storage capacity for music, photos and programs on your device.


Send email

Create and send an email from your device.

View attachment

Open and view an email attachment.

Setup email

Add your email accounts so you can read and send email on your device.

Add email signature

Add a unique signature, like your phone number, to emails sent from your device.

Send text message

Create a new text and send it.

View text message history

View recent text messages and open text conversations.

Send multimedia message

Attach a photo or video to a text message.


Firmware Version

This article describes how to find the device's current firmware version.

Screen display

Adjust the brightness and the time until your screen goes to sleep to balance ease of use with battery optimization.

Change alerts

Change the way your devices notifies you of new messages, missed calls and new voicemails.

Set alarm

Use your handset to wake you up or to remind you of important appointments.

Change background

Customize your screen's wallpaper with your own photo or a preloaded background.

Battery optimization

There are several settings you can adjust on your device to conserve your battery.

Screen Timeout

This article describes how to set the screen timeout timer.

Check memory card status

This article describes how to check the available space on a memory card.

Flight mode on/off

The feature allows you to use your device without a wireless signal.

Set date/time

Manually change the date and time to keep up with your travel.

Password security

Add a required password to unlock your device if you desire. Learn about the importance of adding a password on your device to protect your privacy as well as how to report a lost or stolen phone:

Lock/unlock device

This article describes how to enable or disable the device's lock.


Master Reset

This article describes how to perform a master reset, which will delete all user data.


Master Reset

This article describes how to perform a master reset, which will delete all user data.


Soft Reset

This article describes to perform a soft reset on the device. This will not erase any data.



Set up is simple via guided prompts and there are many options for security, greetings and access.

Having device issues?

Fix common service and device problems.