Change or reset voicemail password
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Change or reset voicemail password

How to troubleshoot the voicemail feature.

  1. To change your voicemail password, you must know your current voicemail password.
    Note: If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
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  2. From the home screen, tap Phone.
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  3. Tap the Voicemail icon.
    device 3202/1656810.jpg
  4. Tap the Menu icon.
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  5. Tap Settings.
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  6. Tap Change password.
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  7. Enter your existing voicemail password, then tap CONTINUE.
    device 3202/1656807.jpg
  8. Enter the desired new password, then tap CONTINUE.
    device 3202/1656808.jpg
  9. Re-enter the new password, then tap OK.
    Note: Alternatively, you may call in to voicemail from the dial pad. Touch and hold '1' > Enter your current voicemail password > Follow the voice prompts to change your password.
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